U.S. auto build quality beats out imports in J.D. Power survey for first time in 24 years

 U.S. auto build quality beats out imports in J.D. Power survey for first time in 24 years
2010 Ford Mustang

Ford tops the list of most reliable volume brands

After 24 years, U.S. automakers have finally trumped import brands in a J.D. Power quality survey in the United States.

U.S. manufacturers overall beat out (slightly) the reliability rating of imports in the J.D. Power & Associates' latest quality study with an average of 108 problems per 100 new vehicles. For import brands, it was 109.

Ford was tops amongst volume brands with an average of 93 problems per 100 vehicles, coming in ahead of Honda which scored 95. Ford and GM together had 22 vehicles in the top rankings for quality.

"This is a landmark in the quality history of the auto industry," said David Sargent, head of global vehicle research at J.D. Power & Associates, in the L.A. Times story.

American brands have been plagued for years with perceptions of poor quality - based largely on these types of surveys which always concluded that, overall, import brands were of better quality and reliability than domestics. In 2000, for example, U.S. brands scored a very poor 164.

Historically, one of the top performing marques was Toyota, which now ranks 21st overall with a score of 117, having fallen precipitously from last year's 6th place after millions of 2010 models were recalled recently due to accelerator problems. This was the first time Toyota came in below the average.

As for European brands, the results were mixed with two of them bookending the list. Porsche topped the quality survey overall with only 83 problems per 100 new vehicles while Land Rover was at the bottom with 170. Stylish nameplate MINI also scored poorly with 113 defects per 100 vehicles sold.

Source: latimes.com

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 THERENAISSANCEMAN THERENAISSANCEMAN
commendable achievement ! now keep it up there , consistently .
June 18, 2010 8:47 am
 2010S5 2010S5
That's nice. Still a far cry from convincing me to even consider wanting one. Maybe except a Corvette.
June 18, 2010 9:03 am
 6spdaudi 6spdaudi
24 Y E A R S....how embarrassing.
June 18, 2010 9:33 am
 rsrtampa rsrtampa
I know it takes some people (looking at the two post above me here) to accept that things CAN in fact change but come on. Ford & GM have been making vast improvements and as an American I am more than happy to see that. I drive a BMW and I like many have stayed away from the domestics but I will not be trashing them when they are obviously doing so well.
June 18, 2010 10:21 am
 THEBENCHMARK THEBENCHMARK
Well put.
June 18, 2010 11:07 am
 Pentium Pentium
They still make bad quality cars...really bad!! not even every day cars only..but this include sport and hot fast cars as well!
June 18, 2010 11:24 am
 THEBENCHMARK THEBENCHMARK
Please slow down and visualize what it is you are trying to say. After you have thought it through, only then can you begin typing. Here, we all appreciate proper grammer, and facts that back up our ideas. What you have posted above is just an uneducated outburst of emotion.
June 18, 2010 11:36 am
 rsrtampa rsrtampa
Dude, Back - away - from - the - white - powder
June 18, 2010 11:47 am
 Maverick8 Maverick8
Well.. Now is a better time than any. With Toyota and Honda slipping, it's up to the Americans to take the lead. Way to go Ford!
June 18, 2010 11:30 am
 Mikeado Mikeado
I wonder how the Big Three would fare in a European survey? Before anyone starts, I'm not being attacking or a "sore loser", it's just that I think US-Market cars aren't as well built. I mean, most of the malfunctioning Toyotas were US models (plus they spoke of fastening the floor mats - or something like that - which were already fixed on JDM & EU cars), and when Chrysler or some GM divisions like Cadillac sell their cars over here, as apposed to making a separate range like Ford, they're usually slaughtered by journalists for poor quality (among other things), because we have differing standards.
June 18, 2010 12:35 pm
 THEBENCHMARK THEBENCHMARK
I honestly think they would fare no worse. They say so themselves that for the past 24 years JDM has chosen imports over domestics, so I'm willing to wager that JDM is not partial to American cars at all. This just proves that the quality is coming up even to your "differing standards".
June 18, 2010 1:43 pm
 jerry05cod4 jerry05cod4
i think Ford and GM are making great strides towards improving their image by delivering high quality, thus targeting customer satisfaction...last year the Ford Fiesta was very highly ranked in europe so i think that surveys over there would be similar.
June 18, 2010 7:25 pm
 DeleteThisAccount DeleteThisAccount
I have to disagree, there is simply no room for comparison. Every time I step into an American made car, I get queasy from the smell of plastics... even the seats are made of inferior fabrics. The fit is decent, but nothing feels good to the touch. I'm sorry, they're still rubbish. Thankfully, we don't get many US made Japanese cars here either. I seriously don't understand how Americans can stand such inferior products, I think they deserve better.
June 19, 2010 5:29 am
 Andres2007 Andres2007
The bottom line, LMS, is that American cars have now beat imports. It's not a matter of opinions, and with all due respect, it isn't even up to you to agree or disagree. Two decades of bad quality had most assuredly helped forge some stereotypes, but if these surveys tell us some stereotypes no longer are valid, then if you keep clinging to them it's only out of stubbornness.
June 19, 2010 7:09 pm
 DeleteThisAccount DeleteThisAccount
You should take into consideration that the American market is twisted and that many cars that are sold everywhere else in the world, are not imported. The standards were always lower than in Europe, so even "European" cars that are sold there might have inferior materials to enable a more competitive pricing and you wouldn't even notice because that's all you know. One of the dealerships in my country sells Jeep, Chrysler, Dodge and Suzuki cars. The Suzuki cars are imported from Japan while the rest come from America. When you can compare both qualities side by side, and come to realize that the budget cars Suzuki sell are better made than any of the Dodge lineup, you can understand that the standards in America are not the standards anywhere else in the world. I know it might be difficult to accept that, but on your next visit to Europe, pop into some car dealerships and see for yourself. I don't believe that the products sold to you are good enough for the American people, simply because they're not good enough for anybody else in the world.
June 20, 2010 8:26 am
 THEBENCHMARK THEBENCHMARK
LMS you have no idea what you are talking about. Just stop and save face you are making a spectacle of yourself.
June 21, 2010 1:54 am
 DeleteThisAccount DeleteThisAccount
Right, I apologize, I forgot that Americans know everything (but actually know nothing beyond their own state lines...)
June 21, 2010 4:42 pm
 THEBENCHMARK THEBENCHMARK
LMS, you dont have to hate Americans just to fit in. I'm sure your friends like you just the way you are, stop pretending.
June 22, 2010 10:30 am
 Douglas6250 Douglas6250
I still trust Honda to be one of the most reliable car manufacturers in the world. It's very rare to hear problems from Honda. It is also very rare to hear recalls from Honda about any life threatening issues like the accelerator problem on Toyota.
June 18, 2010 1:20 pm
 rsrtampa rsrtampa
I don't think the fact that Ford an GM quality has greatly improved detracts from Honda's reliability.
June 18, 2010 2:08 pm
 steelerfan2009 steelerfan2009
ford? i dont believe it when i was a mechanic for about 10 years, havent been one for 10 years, we used to fight over the fords when they came into the parking lot cause we knew there would be something major wrong with it and we could make money of it.
June 18, 2010 7:24 pm
 jerry05cod4 jerry05cod4
dude you haven't been one for 10 YEARS...obviously a lot has changed!
June 18, 2010 7:27 pm
 lfaisajoke23 lfaisajoke23
It took 24 years for this to happen. Really, I thought quality and reliability were already up there. Well, maybe not really quality. Do you see a 20 year old Hyundai drivig around or do you see 30+ year old domestic vehicles driving around
June 18, 2010 10:12 pm
 Dragos_DreS Dragos_DreS
The J.D. Power survey? How trust worthy are they? Keeping in mind that the US economy is in pretty bad shape. If this report boost their sales by even 1%, which I'm sure it will, it has done its job.
June 19, 2010 12:07 pm
 Andres2007 Andres2007
The fact that for 24 years straight they didn't award top honors to an American brand should tell you that they are not as biased as you seem to think they are. And boosting sales of American cars is not exactly going to save the economy.
June 19, 2010 7:15 pm
 ussoleg ussoleg
Top 10 1. Porsche 2. Acura 3. Mercedes-Benz 4. Lexus 5. Ford 6. Honda 7. Hyundai 8. Lincoln 9. Infinity 10. Volvo BWM, Audi and Toyota didn?t make it to the top 10. Ouchh
June 19, 2010 12:22 pm
 RobERob RobERob
I smell a conspiracy!
June 19, 2010 7:37 pm
 BadMrSnake BadMrSnake
Yea, America finally puts cleaning chemicals in their Gasoline & wow their cars suddenly last twice as long! Oh but surely we can say its our improved craftmanship!!
June 19, 2010 9:51 pm
 THEBENCHMARK THEBENCHMARK
Badmrsnake......... Bad.
June 21, 2010 1:56 am
 Turbo91 Turbo91
I will take a German car please
June 20, 2010 2:42 pm
 9TNine 9TNine
...or JD Power's been WRONG all these years...??
June 20, 2010 3:55 pm