Jaguar and Buick are tops in reliability survey

Jaguar & Buick

J.D. Power's dependability list rates vehicles based on the number of problems reported

By Alex Ricciuti
March 20, 2009 4:37 PM
Filed Under: American, Awards, Buick, Jaguar

It's quite a different point of view from the recent Consumer Reports vehicle quality survey, which rated Honda, Subaru and Toyota the best automakers around.

Here J.D. Power's rates Buick, a GM marque and Jaguar as the top two brands, at least, in terms of problems reported by owners.

Now, reliability and quality are not the same thing. Just because nothing breaks on your car doesn't meant it's a particularly well-engineered vehicle that is practical and fun to drive. It just means you'll be taking it back to the dealer for repairs less, at least while it is still relatively new.

The J.D. Power and Associates 2009 Vehicle Dependability Study looked at the number of problems found in 2006 models. Lexus had topped the survey for 14 years but has now been relegated to trail those two winning brands.

But Toyota (of which Lexus is its luxury division) still won out in terms of categories, topping the list in 5 segments as the most reliable brand with the Highlander, Prius, Sequoia, Solara and Tundra models each winning their match-ups. Ford rated above average as a brand and Chrysler did too, which maybe is an indication that build-quality is improving for the Detroit automakers, an issue they have been addressing for some time.

But still the Big 3 are suffering from a poor-quality perception on the part of the consumer which continues to harm their sales.

David Sargent, VP in charge of automotive research at J.D. Power, explains it this way.

"There's more of a blurring between the quality of imports and the quality of domestics. Where the domestics have the greatest challenge is in the average consumer's perception of quality and reliability, which is still lagging reality."

 

Source: Detroit News

Comments

ubercool
March 20, 2009 4:44 PM
Nice to see Jaguar doing so well these days, they are designing and engineering cars better than their competitors.

Renegade
March 20, 2009 5:03 PM
Umm, Buick LaCrosse anyone?

Joe_Limon
March 20, 2009 5:26 PM
"Now, reliability and quality are not the same thing. Just because nothing breaks on your car doesn't meant it's a particularly well-engineered vehicle that is practical and fun to drive. It just means you'll be taking it back to the dealer for repairs less, at least while it is still relatively new." sounds like somebody is jealous their favorite manufacturer wasn't mentioned. Was it benz? or wait no, audi?

wjaprep
March 20, 2009 9:31 PM
...so u are aware that Mercedes and Audi are of a higer qualtiy than... everyone else correct?

Joe_Limon
March 21, 2009 12:37 AM
"quality" nowadays seems to be more determined by the price tag of the leather you put into a car then by the actual engineering put into it. It is quite a shallow world we live in.

wjaprep
March 21, 2009 3:27 AM
i ddnt knw tht, thnks for telling me.

radmeister
March 21, 2009 10:35 PM
Reliability and quality are two different things, shitty leather, cheap plastic dash, fake wood accents, rattling dash don't make a car un-reliable, but they sure don't make it a quality car. Joe i see ur still fishing for debates, everyone know's reliability and quality are 2 different things, and everyone also knows quality costs more, if everything was the same price we'd all be driving Phantoms.

Joe_Limon
March 22, 2009 2:43 AM
I'm sorry but I can't tell the difference between regular leather and leather that costs 200 times more. Nor do I want to, I am not that shallow :)

scratchy996
March 20, 2009 5:51 PM
i guess this survey was made in the US. i wonder what the results would be on a world wide survey.

alessandro
March 20, 2009 7:57 PM
No wonder. Cars have been named are probably (Jaguar I know is) just most good to drive and own vehicles in US. In Europe a place of the Buick will be disputed by three big German brands and Range Rover I expect.


Edited by user on March 20, 2009 at 7:59 PM
joelynn
March 20, 2009 8:26 PM
Subaru and Lexus are often near the top in england... i'm glad Jaguar is doing well

zdenda20
March 20, 2009 9:11 PM
Top Gear had a similar survey last year, and surprisingly, if my memory serves me correctly, Skoda was at the top...

wjaprep
March 20, 2009 9:35 PM
wow. im impressed. Jaguar AND Buick, but more suprisingly... Chrysler, thats amazing.

ivezajro3
March 20, 2009 10:51 PM
buick is coming back!!!!!

sensei
March 20, 2009 11:03 PM
Wow! GM invests in Buick and see results. Imagine that. Who'duhthunk it.....30 damn years ago!

radmeister
March 21, 2009 10:30 PM
Nice to see bribes still work.

View Comment Rules

Add Comment

You are modifying your comment

Exisiting User

Username
Password
remember me

New Users

Username
Email
Password
Comment

Your account

username
password

Other links